Terms and conditions
Terms for booking international shipping and moves through the Al Fares Al Dhahabi website: confirmation, prohibited items, papers, changes and cancellation.
About the content
The pages and guides explain Al Fares Al Dhahabi’s services and shipping routes in general; each shipment’s timing, price and papers are set with you when you book.
Requests and confirmation
Sending the form or a message is a request; the shipment is only booked once you receive the price and accept it.
Customs and borders
International shipments are subject to customs and border rules in the Kingdom and the destination country as in force at the time of shipping, and transit times can vary with their procedures.
Prohibited items
Do not include flammable items or anything banned in the Kingdom or the destination country, and tell the crew in advance about valuable or fragile pieces.
Changes and cancellation
To change or cancel a collection, tell the team in good time through the same conversation.